Your store playbook, answered on demand
Write your own procedures once and the AI assistant, voice, and phone line answer from them. Private to your store, so staff and callers get your way of doing things, not a generic reply.
Your own SOPs
Author the procedures your store runs on, from opening steps to how you handle a return.
AI chat reads them
The in-app assistant answers staff questions from your playbook, not a generic manual.
Voice assistant too
The in-app voice assistant draws on the same procedures for hands-free answers.
Phone line answers from it
The inbound phone agent uses your knowledge base, so callers hear your store, answered your way.
Private to your store
Only your users and your phone line retrieve it. Nothing you write leaks to another store.
Retrieved by meaning
Ask in plain language and the right procedure comes back, with no exact keyword needed.
How this store closes, who to call when the cooler fails, what the return policy is: written once, answered anywhere.
- One sourcechat, voice and phone
- Privateto your store only
- Plain languageask and it finds the answer
Built for how stores actually run it.
Your own SOPs
Author the procedures your store runs on, from opening steps to how you handle a return.
AI chat reads them
The in-app assistant answers staff questions from your playbook, not a generic manual.
Voice assistant too
The in-app voice assistant draws on the same procedures for hands-free answers.
Phone line answers from it
The inbound phone agent uses your knowledge base, so callers hear your store, answered your way.
Private to your store
Only your users and your phone line retrieve it. Nothing you write leaks to another store.
Retrieved by meaning
Ask in plain language and the right procedure comes back, with no exact keyword needed.
Good to know
Who can see what I write?
Only your store. The knowledge base is private, so your users and your phone line retrieve it, and it never surfaces to another store.
Where do the answers show up?
Across the in-app AI chat, the in-app voice assistant, and the inbound phone agent. All three read from the same procedures you author.
Do I need to tag articles for search?
No. Retrieval works on meaning, so a plain-language question finds the right procedure without exact keywords.
Common questions about Storeveu
How much does Storeveu cost?
Two plans, priced per store and billed month-to-month with no contract or early-termination fee. Starter includes the register, the back office, lottery, fuel, loyalty, marketplace integration and the AI assistant, with paid add-ons for the rest; Pro includes every add-on. Current prices are always on the pricing page.
Does Storeveu work offline?
Yes. The register is offline-first, it keeps ringing sales with no internet and syncs automatically the moment the connection returns, so a dropped router never stops checkout.
Is there a long-term contract?
No. Storeveu is month-to-month per store with no long-term contract and no early-termination fee, change tiers or cancel a store anytime.
Do I need special hardware?
No. Storeveu runs on standard Windows PCs with common receipt printers, cash drawers and PAX/Dejavoo terminals, bring your own, or buy the E15W dual-screen terminal.
How long does it take to switch from my current POS?
Most stores go live in 1-3 weeks. The team imports your catalog and customer list from systems like Square, Clover, Lightspeed or Heartland, usually overnight.
Can I manage multiple stores?
Yes. Run multiple locations from one back office with per-store pricing and inventory, plus a five-tier role hierarchy and custom roles.
Is my store data private and secure?
Every record is scoped to your organization and store, access is permission-gated by role, and one tenant can never see another’s data.
How do I get a demo?
Book a free 15-20 minute guided demo on a fully-loaded store, no contract, no pressure. Use the contact page to pick a time, or call the sales line.
See store knowledge base running on a live store.
A 20-minute guided walkthrough on a fully-loaded demo store. No contract, no pressure.