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Text Message Terms

Last updated: 2026-09-19

Fortune Technology Inc., operating as Storeveu, provides a point-of-sale and loyalty platform to independent retail stores. This page describes the two text-message programs on the platform: Part A, the account messages Storeveu sends under its own name to people who use the platform, and Part B, the loyalty messages Storeveu sends on behalf of an individual store to that store's shoppers.

Part A. Storeveu account messages (transactional)

Storeveu sends these messages under its own name, from its toll-free number, only to a person who has just asked for one. They are not promotional and are never sent in bulk.

  • Verification codes — a one-time 6-digit code when a person creates a Storeveu account or resets their password and chooses text message as the delivery method.
  • Staff invitations — a link to accept an invitation to join a store's team, or to accept an ownership transfer, sent to the phone number the inviting owner or manager entered for that person.
  • In-store profile codes — a one-time code sent to the phone on a shopper's loyalty profile when the shopper asks to view or edit that profile at the customer-facing terminal.

How a person opts in. The person enters their own mobile number on the Storeveu sign-up form (or, for a password reset, uses the mobile number already saved on their account), chooses "Text message (SMS)" as the delivery method, and presses the button that requests the code. The following disclosure is shown next to that choice:

Sign-up: "Storeveu will text a one-time code to this number. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

Password reset: "Storeveu will text a one-time code to the mobile number saved on your account. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

A staff invitation is sent because an owner or manager of the store asked Storeveu to invite that person. Each invitation is a single message, and the invited person can reply STOP to receive no further messages.

Sample messages.

Your Storeveu verification code is 482913. It expires in 10 minutes.

Your Storeveu password reset code is 736120. It expires in 10 minutes.

Maria Lopez invited you to join Main Street Market on Storeveu. Accept: https://storeveu.com/invite/…

Frequency. One message per request. A code cannot be requested again for 60 seconds, and a person who never requests a code or invitation receives nothing.

Cost. Message and data rates may apply. Storeveu does not charge for these messages.

Opting out and help. Reply STOP to any message to stop receiving text messages from Storeveu; account codes can still be received by email. Reply HELP for help, or contact us at the address in the Contact section below.

Privacy. A mobile number entered for a verification code is used to send that code and for nothing else. Storeveu does not sell, rent, or share mobile phone numbers or SMS consent with third parties for their own marketing.

Part B. Store loyalty messages (promotional)

1. Who sends the messages

Messages are sent by Storeveu on behalf of the individual store a shopper enrolled with. Every promotional message names that store, so the shopper always knows who is contacting them. Storeveu does not send promotional messages under its own name to store shoppers.

2. What messages are sent

  • Promotional — loyalty offers, point-balance reminders, one-time discount codes, and win-back messages from the store a shopper enrolled with. These require consent, described below.
  • Transactional — one-time verification codes a shopper requests themselves at the in-store customer terminal, and account or staff-invitation messages. These are sent only to the person who asked for them and are not promotional.

3. How a shopper opts in

Consent is collected in person, at the store, at the moment the shopper joins the store's loyalty program. It is collected either on the customer-facing terminal at the counter or by a cashier on the register. The shopper enters their own phone number and ticks a consent box. Consent is never pre-ticked, and it is never a condition of purchase or of joining the loyalty program.

The wording shown next to the checkbox is:

I agree to receive recurring promotional and account text messages from [Store Name] at this number. Consent is not a condition of purchase. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

The store name shown in the brackets is the actual store the shopper is standing in. Storeveu records the date and time of consent, which surface it was collected on, and the exact wording that was displayed, against the shopper's record.

4. Message frequency

Frequency varies by store and is typically no more than a few messages per month. Each store sets its own campaign schedule, and Storeveu enforces a re-contact cooldown so a shopper is not messaged repeatedly by the same campaign.

5. Cost

Message and data rates may apply. Storeveu does not charge shoppers for these messages; any charge comes from the shopper's own mobile carrier under their plan.

6. How to opt out

Reply STOP to any message to stop all promotional texts. STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT are treated the same way. Opting out takes effect immediately and applies to every store on the Storeveu platform, not just the store that sent the message.

Reply START (or UNSTOP) to resume messages. Reply HELP for help, or contact the store directly.

Opting out of text messages does not stop transactional messages a shopper requests themselves, such as a verification code, and does not affect the shopper's loyalty points or account.

7. Carriers

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Phone numbers collected for this program are used to send the messages described above and for nothing else. Storeveu does not sell, rent, or share mobile phone numbers or SMS consent with third parties for their own marketing. Numbers are processed on behalf of the enrolling store under the Storeveu Master Services Agreement. See our Privacy Policy for full detail.

9. Contact

Fortune Technology Inc. (dba Storeveu)
27 Depot Sq, Mechanic Falls, ME 04256, United States
support@thefortunetech.com · +1 (866) 507-8673

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